Shipping Policy

Thank you for visiting and shopping at www.mcbportraits.uk. Following are the terms and conditions that constitute my Shipping Policy.

Domestic Shipping Policy


Prints: All orders are processed within 2-3 business days for prints. Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, I will contact you via email.

Pencil Portraits: It will take between 1 to 8 weeks to complete depending on the size and workload at the time, I will aim to complete by the date portrait is required and ship the following day. If I am unable to complete by the date required I will contact you by email.

Shipping rates & delivery estimates

Shipping charges for Royal Mail Post as follows:

Size A5: 1st class post. Delivered the next working day – including Saturdays + packaging = £5.00

Size A4: 1st class post. Delivered the next working day – including Saturdays + packaging = £5.00

Size A3: Special Delivery Guaranteed™ services your portrait will arrive safely the next day before 1pm and a signature will be required + packaging = £8.25

Saturday delivery available for an additional fee = £3.00

 

Framed Pencil Portrait

Size A5: Special Delivery Guaranteed™ services your portrait will arrive safely the next day before 1pm and a signature will be required + packaging = £9.00

Size A4: Special Delivery Guaranteed™ services your portrait will arrive safely the next day before 1pm and a signature will be required + packaging = £12.00

Size A3: Parcelforce express48 two day parcel delivery service. A signature will be required + packaging= £14.00

Saturday delivery available for an additional fee = £3.00

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

 

 

International Shipping Policy
Items are tracked in the UK and overseas. You can view progress of your item online right through to delivery. The pencil portrait parcel is only handed over once it has been signed for. Expected delivery within 5 to 10 days.


Size A5: International Tracked & Signed items = £11.00

Size A4: International Tracked & Signed items = £13.00

Size A3: International Tracked & Signed items = £15.00

 

Customs, Duties and Taxes


MCB Pencil Portraits is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages

MCB Pencil Portraits is not liable for any products damaged or lost during shipping. If in the unlikely event you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.