Delivery

Delivery Price and Shipping Policy

Domestic Shipping Policy

Prints and pencil portraits are inserted into a padded envelope and marked “Please Do Not Bend.

Pencil Portrait Prints: All prints are shipped with pencil portrait.
Pencil Portraits: It will typically take between 1 to 8 weeks to complete depending on the size chosen and workload at the specified timeI will aim to complete by the date portrait is required and ship the following day. If I am unable to complete by the specified date required I will contact, you by email.

Shipping charges for Royal Mail Post as follows:

Size A5: 1st class post. Delivered the next working day – including Saturdays + packaging = £5.00
Size A4: 1st class post. Delivered the next working day – including Saturdays + packaging = £5.00
Size A3: Special Delivery Guaranteed™ services your portrait will arrive safely the next day before 1pm and a signature will be required + packaging = £8.25

Saturday delivery available for an additional fee = £3.00

Framed Pencil Portrait

Size A5: Parcelforce express48 two-day parcel delivery service. A signature will be required + packaging = £9.00
Size A4: Parcelforce express48 two-day parcel delivery service. A signature will be required + packaging = £12.00
Size A3: Parcelforce express48 two-day parcel delivery service. A signature will be required + packaging = £14.00

Saturday delivery available for an additional fee = £3.00

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

International Shipping Policy

Items are tracked in the UK and overseas. You can view progress of your item online right through to delivery. The pencil portrait parcel is only handed over once it has been signed for. Expected delivery within 5 to 10 days.

Size A5: International Tracked & Signed items = £11.00
Size A4: International Tracked & Signed items = £13.00
Size A3: International Tracked & Signed items = £15.00

Customs, Duties and Taxes

MCB Pencil Portraits is not responsible for any customs and local taxes applied to your order. All fees imposed during or after shipping are the responsibility of the local customer (tariffs, taxes, etc.).

Damages
If in the unlikely event you received your pencil portrait damaged, please save all packaging materials and damaged goods, take a photo, then email me.

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